Terms and Conditions – Orionnovas

Effective Date: March 5, 2025

Welcome to Orionnovas. By accessing and using our website, services, and purchasing our products, you agree to abide by the following Terms and Conditions. Please read them carefully before using our website. If you do not agree with any part of these terms, you should refrain from using our services.

1. General Information

These Terms and Conditions govern your use of Orionnovas and all transactions conducted on our platform. We reserve the right to update, modify, or change any part of this agreement without prior notice. Your continued use of our website after changes are made constitutes your acceptance of the revised terms.

2. Eligibility

To use our website and make purchases, you must:

  • Be at least 18 years old or have parental/guardian consent.
  • Provide accurate and complete personal and payment information.
  • Use our website and services in compliance with all applicable laws and regulations.

If you violate any part of these terms, we reserve the right to restrict or terminate your access to our website.

3. Product Information & Availability

We strive to provide accurate descriptions, images, and pricing for all products listed on Orionnovas. However, we do not guarantee that all product descriptions, images, or pricing are error-free.

  • We reserve the right to correct any inaccuracies, update product descriptions, and adjust prices at any time.
  • Product availability may change without notice. If an item is out of stock after you place an order, we will notify you and offer alternatives or a full refund.

4. Orders & Payment

By placing an order on Orionnovas, you agree to:

  • Provide valid and up-to-date billing and shipping information.
  • Pay all charges associated with your order, including applicable taxes and shipping fees.
  • Authorize us or our payment processors to charge the designated payment method.

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, and other secure payment methods. If a payment fails or is declined, we reserve the right to cancel your order.

5. Shipping & Delivery

Orders are processed within 1-3 business days, and shipping times vary based on location. Estimated delivery times:

  • United States: 5-10 business days
  • International: 7-21 business days

We are not responsible for shipping delays due to carrier issues, customs clearance, or incorrect shipping addresses provided by the customer. If an order is marked as delivered but not received, please contact the shipping carrier directly.

For more details, please refer to our Sales Policy.

6. Returns & Refunds

We offer a 30-day return policy for eligible items. To qualify for a return:

  • The product must be unused, in its original packaging, and include all accessories.
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
  • Refunds are processed within 5-10 business days after the return is received and inspected.

For full details, please see our Refund and Return Policy.

7. Intellectual Property

All content on Orionnovas, including text, images, logos, and product designs, is the property of Orionnovas and protected under copyright and trademark laws.

  • You may not copy, reproduce, distribute, or use any content from our website without prior written permission.
  • Any unauthorized use of our intellectual property may result in legal action.

8. Prohibited Activities

When using Orionnovas, you agree NOT to:

  • Use our website for fraudulent or illegal activities.
  • Attempt to access unauthorized sections of the website.
  • Disrupt the operation of our services, servers, or networks.
  • Post misleading, defamatory, or inappropriate content.

Any violation of these rules may result in account suspension or legal action.

9. Privacy & Data Protection

We respect your privacy and handle your personal information according to our Privacy Policy.

  • We use secure encryption and data protection measures to safeguard your information.
  • Your data is never sold or shared with third parties without consent, except as required by law.

10. Third-Party Links & Ads

Orionnovas may contain links to third-party websites, including advertising services like Google AdSense. These external websites have their own privacy policies, and we are not responsible for their content or data practices.

For more information on how we handle third-party advertisements, please visit our Privacy Policy.

11. Limitation of Liability

We make every effort to provide accurate information and high-quality products, but we do not guarantee that our website will always be available, error-free, or uninterrupted.

  • Orionnovas is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • We are not responsible for damages caused by misuse of our products, technical issues, or third-party services.

12. Indemnification

By using our website, you agree to indemnify and hold harmless Orionnovas, its employees, affiliates, and partners from any claims, damages, or expenses resulting from your violation of these Terms and Conditions.

13. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of California. Any disputes arising from this agreement will be resolved in the appropriate courts of California.

14. Changes to Terms & Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be updated on this page, and continued use of our website after updates means you accept the revised terms.

15. Contact Information

If you have any questions about our Terms and Conditions, please contact us:

📍 Address: 707 Brookview Drive, Santa Clara, California, United States
📞 Phone: 408-984-4763
📧 Email: info@orionnovas.xyz
🌐 Website: Orionnovas

Thank you for shopping with Orionnovas. We appreciate your trust and look forward to providing you with high-quality, sustainable kitchenware!